Steph Cole

Steph’s role at SMS is to support customers across dairy, food and beverage, industrial, marine and power generation sectors, helping them get the best from Eaton’s Filtration products. From her early days working in micro as a lab technician servicing the food and beverage industry, Steph moved into scientific sales with a stint as a Territory Manager for scientific goods before growing into sales team management. For over 6 years, she has led multi-disciplinary sales teams across scientific and medical sales before heading back to her roots in the food & beverage sector by joining the team at SMS to help put process manager at ease.

Key Skills

• Customer-centred support: Builds strong relationships and delivers service that makes complex decisions feel simple.
• Product expertise: Deep understanding of pre-filtration technology and Eaton filtration systems.
• Technical sales: Skilled at identifying customer needs and guiding them towards the right filtration solution.
• Problem solving: Approaches challenges with a practical, value-driven mindset.
• Cross-industry knowledge: Experience spanning scientific, medical and food and beverage markets.

Qualifications

• Bachelor of Science

Interests

Away from work, Steph prefers to switch off from technology completely, she is likely in the garden with her dogs or spending time with family.

 Steph’s Business Commitment

“I love problem solving – my commitment is to our customers to deliver the most valuable and best suited solution for their individual business needs.”