Lyndal Marshall General Manager

Lyndal leads Smart Membrane Solutions’ relationships at executive and general management levels, ensuring that clients’ process managers feel confident and supported. She oversees financial and quality systems, human resources, product certification and company resources. Since joining the business in 2002 following a successful career as a process manager and project manager in the dairy industry, she has been instrumental in scaling the company’s manufacturing, HR and financial management.

Key Skills

  • Leadership: Combines strategic vision with hands‑on management of finance, quality systems, HR and operations.
  • Project management: Certified Prince 2 practitioner skilled at aligning projects with customer needs and company strategy.
  • Coaching and mentoring: Holds an International Coaching Community (ICC) certificate; passionate about helping leaders and business owners achieve success.
  • Industry expertise: Deep knowledge of dairy processing, membrane accessory manufacture and international trade.
  • Governance: Member of the NZ Institute of Directors, ensuring robust governance practices.

Qualifications

  • Bachelor of Technology (Environmental Engineering)
  • Diploma of Dairy Science and Technology
  • Certificate in International Trade (Distinction)
  • Prince 2 Practitioner
  • Member, NZ Institute of Directors

Interests

An inspiring leader, Lyndal enjoys helping businesses make a meaningful impact. Outside of work she loves water activities, has recently taken up fishing, and tends to her ever‑growing collection of houseplants. A good cup of tea is a daily essential.

Lyndal’s Business Commitment

“I strive to exceed customer expectations and ensure all our products and services make a positive impact. By putting process managers at ease, we empower them to focus on what they do best.”